Policies

We hope that you enjoy your product(s). We strive to deliver in a timely manner while making sure each product is packed safely and securely. But, if for some reason there was damage or the product is not up to your standards, please contact us and we will work things out directly with you.

 ** The item you receive may slightly differ from the product photo. All pieces are handcrafted and/or made to order in our workshop. Handmade items naturally have unique imperfections, the creative nature of each piece will be distinct from the next. The beauty of handmade items lies in their individuality: any item is one of a kind and no two shop items are exactly the same. We aspire to meet the highest standards in designing and crafting each piece and guarantee nothing less than the best for our customers. Please reach out to us if you have concerns or questions as we will promptly work with you to make things right. An item will NOT be shipped out if it does not meet our professional standards. Final sales are non-refundable due to the cost of materials and other expenses. **